Privacy Policy

Who We Are

AO Events Limited is the controller of the personal data collected through this website.

What Information We Collect

When you submit an enquiry through our website, we may collect your first name, last name, contact number, email address, and venue or event postcode.

How We Use Your Information

We use this information to:

• respond to your enquiry;
• contact you about your event or booking request;
• provide quotations and availability information; and
• maintain basic enquiry records for customer service and business administration purposes.

Why We Process Your Data

We process enquiry information because it is necessary to respond to your request, contact you about your enquiry, and take steps at your request before entering into a potential booking or contract with you.

Analytics and Website Tracking

Our website may use Google Analytics and Google Tag / GA4 to help us understand website traffic, visitor behaviour, and overall website performance.

These tools may use cookies or similar technologies. Where required, these will only be used subject to the choices you make through our website cookie banner or consent tool.

Where Your Information Is Stored

Website enquiry information may be stored securely within our website systems, email systems, analytics tools, and internal business records where relevant to your enquiry.

How Long We Keep Your Data

We normally keep website enquiry and related booking records for 5 years after the event date, unless a longer retention period is required for legal, accounting, insurance, or dispute resolution purposes.

Your Rights

You may have the right to request access to the personal data we hold about you, ask us to correct inaccurate information, request deletion where applicable, request restriction of processing, object to certain processing, or request transfer of your data where applicable.

If you wish to exercise any of your rights or make a data-related enquiry, please contact AO Events Limited using the details below.